Bulk-billed telehealth and phone consultations

We are now offering bulk-billed telehealth consultations to these groups of patients:

  • oncology patients on oral cancer treatment or some intravenous treatments (that can be administered at your GP or at home)
  • oncology patients on active surveillance or monitoring
  • palliative care patients, including people living in aged care facilities
  • people living with metastatic cancer who are interested in discussing use of medicinal cannabis
  •  people interested in a second opinion on cancer treatment
  • other suitable patients

Telehealth can be particularly useful if you:

  • want to avoid a doctor or hospital visit during the COVID-19 pandemic
  • are from rural or regional Australia
  • are in an aged care facility
  • attend an Aboriginal Medical Service
  • have transport or mobility problems

What you will need:

  • A computer, tablet or smart phone with internet connection
  • A webcam, mic and speakers
  • A phone (if only having a phone consultation)

What will happen on the day of consultation if you are having a video consultation:

  • We will send you a web link to your phone or e-mail
  • Click on the link at your appointment time. Your call will be placed on hold until your doctor is ready to see you. We try to ensure there is minimal or no wait time but sometimes this is unavoidable.

You can have a phone or video consultation at home, with your GP or at another local health service. We can also arrange for blood tests, imaging, and medication scripts through telehealth. Call us on (07) 3859 0690 if you want to confirm if telehealth is suitable for you.

* Bulk-billed telehealth is only available to patients with a valid medicare card. You will need a referral from your GP. For non-medicare card holders, the full cost of the consultation will be out-of-pocket. Read  our referral page for more information.